How to Raise a Complaint

Last updated: October 2026

We want everyone who contacts Huntallow Concrete to be treated fairly. If something went wrong, tell us. This page explains how to make a complaint and what to expect afterward. It is a general template and not legal advice.

Topics You Can Bring to Us

You are welcome to write to us about:

• Your experience when calling or messaging Huntallow Concrete
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, pricing, workmanship and customer service. If you have trouble with work at your home, begin by raising it with the provider directly and keep a written record.

Please tell us as well. Feedback about providers helps keep our network honest, and providers that repeatedly fall short may be removed. Note that Huntallow Concrete cannot settle contract disputes, return money paid to a provider or act on a provider's behalf.

Sending Your Complaint

Email contact@huntallow.skin and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A short account of what happened and what outcome you would like

After You Send It

We confirm receipt by email, usually within a few business days. We then look into what happened, which may include contacting the provider, and reply with what we found and any steps we plan to take.

If You Are Still Unhappy

If our answer does not settle things, reply and ask us to look again. You can also reach out to your state consumer protection office or attorney general, or your local Better Business Bureau. Your state's contractor licensing board may be able to help when a licensed contractor is involved.

Contact

Email: contact@huntallow.skin